Frequently Asked Questions
Everything you need to know about your luxury timepiece journey.
What kind of movements are used in ASOROCK watches?
Our timepieces utilize high-precision movements, ranging from reliable Japanese Miyota quartz to premium automatic movements, ensuring accuracy and longevity for every wearer.
Do you offer international shipping?
Yes, we ship our luxury watches worldwide. Shipping costs and delivery times vary by destination, but all international orders include tracking information.
What is the warranty policy on my purchase?
Every ASOROCK watch comes with a 2-year limited warranty that covers manufacturing defects. This ensures your investment is protected against any internal mechanical issues.
Are ASOROCK watches water-resistant?
Most of our models feature a water resistance rating of 5ATM or 10ATM, making them suitable for everyday use and light swimming. Please check the specific product specifications for each model.
What is your return and exchange policy?
We offer a 30-day return policy for watches in their original, unworn condition with all protective packaging intact. Simply contact our support team to initiate the process.
How do I adjust the size of my watch strap?
Our link bracelets can be adjusted by any local jeweler, or you can use a link removal tool. For leather and silicone straps, the multiple pre-cut holes allow for a universal fit.